Yodel are the worst ever. They should be shut down. I was in all day, checked my tracker, which said I am next. No one rang my dooorbell at the time my parcel should have been delivered and no sign of it outside/in the post box. Can't access the webchat for non delivery, the phone response was like a recorded voice telling me my parcel has been delivered, after I read out the tracking number, then thank you and goodbye. Fat lot of good that was. Still no idea where my parcel is, doesn't look like I'll be getting it. Not one single positive review have I seen. No one has used four letter words so I have refrained, even though Yodel deserve every 4 letter word going.