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Anonymous
The worst delivery company I’ve ever had to misfortune to deal with. Was told that the parcel was on route 2 days in a row. They never attempted to deliver on the first day. I contacted them and told them to leave it safe on the 2nd day. They failed the delivery and left a card on the 2nd day. Said they would attempt a 3rd time so I then waited in all day only to be told they had attempted at 9.30am in the morning but I wasn’t in. I was in the front garden no way I missed them and no card left obviously. They used the same picture from the day before as “proof” they had attempted delivery. Contacted customer service to be told 3 times was all they would attempt and would take to a depot. Then got “accidentally” cut off when I complained. The next advisor I spoke to said they’d try delivering again?? So contradicted the other advisor but I wouldn’t be in as I work so no point. I’m now waiting on Yodel to update the tracking with an address for collection. I’m not holding my breath!!
2 years ago
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Yodel has a 1.1 average rating from 6,332 reviews