I ordered a vacuum cleaner from Argos. If they don't have it in store it has to come from the warehouse. Via Yodel.
I waited in and was tracking the parcel all morning. It was all quiet in my flat so I could hear the intercom.
I live in a tower block. The tracking said I was next. I waited then I got a message saying there had been no one in and a card had been left. Nothing but lies!
I guess it was too much trouble to get in a lift up to the 10th floor. So the courier just didn't bother.
I wasn't going to mess about. I rang Argos and pointed out that thanks to their delivery, or rather non delivery, service, I was cancelling the order, thereby losing them a customer and I would get it from somewhere else.
I just don't trust Yodel and don't want to do business with any company that uses them.