I actually rate it zero stars. The track my parcel is a joke, it kept saying out for delivery that never arrived on multiple days that they said it would. I even had a message saying that sorry they missed me ! They never attempted to deliver it as I had been waiting continuously for it to arrive. Eventually I have received my parcel. This company needs a shake up it’s really bad customer service and the parcel tracker is useless also the number they give you to call your local courier is an invalid number. I will never order anything that uses yodel as their carrier service as it’s certainly a 0/10