I had an email on the 31st July to say a parcel had been left in a safe place ( at the front door) at 3.30pm, no pictures, no card no time slot. and guess what when I got home at 4.15pm No parcel. Tried to ring the driver mobile number not correct. Went on their chat, had to wait 24hrs still nothing. I would never use these and have informed company I brought goods from to say if they are goint to use this company, I will not be buying from them again.