They never deliver to the right address even though the correct address is clearly written on the front of the parcel. This leaves you hunting around for your parcel elsewhere. Customer service is useless too they do not want to help or tell you where your own parcel is that you have paid for. They send templates instead of treating each customers case individually. This leaves their replies with no relevance to your issues whats so ever. You can not raise a formal complaint either. Yodel will carry on not delivering parcels to the correct address and dumping them wherever. Such a disgrace! Avoid them at every cost! Otherwise its a waste of your time and money on your purchases that you do not receive and their customer services will not help you. Worst service I have ever received from a company, how are they still going!