The only courier I know who consistently fail to ring my doorbell and just post through the letterbox of the block or place in the lobby. I've had parcels go missing, presumed stolen by the courier or one of the dozens of people who enter or exit the building. Sorting this out through Live Chat is tiresome in the extreme and ultimately the seller will compensate, which is very unfair. From now on I'll ask sellers which courier firm they use before committing to a purchase. Absolute cowboy firm ...oh the irony.
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