Fraudulent. The greedy ***** keep stringing me along, and you can't even contact their useless "customer service" outside of hours. The "chat" feature connects you to apathetic and unhelpful semi-literate people. The lazy cretins have not even attempted to deliver my package after nearly 2 weeks, 3 times lying about the delivery date, and now I contacted my bank, I am told my package does not exist. I wonder which Yodel "staff member" will be stealing my package this time. Never use Yodel! Oh, and to add insult to injury, they told me I would have to wait from 8am to 9pm for delivery, despite telling them a safe place to put my large item they never bothered to deliver. This company should be prosecuted.