Absolutely terrible service: I will never order anything delivered by them again. They lied about trying to deliver my parcel repeatedly, claimed to have tried three times and left a card, but there was no card. I spoke to the alleged human on the customer service chat and was told they would redeliver the next day. I waited in all day for nothing. They repeated this nonsense twice more before telling me on my fourth chat with a bot that they couldn't redeliver at all. It's impossible to speak to an actual person or to get a straight answer on anything, but if you want to sit on a chat for over an hour while being lied to by a robot, this is definitely the company for you. I've put in a complaint with them but they don't seem in any hurry to address it, funnily enough.