My large item from Debenhams didn’t arrive, tracking said problem with my address and to use live chat. I did this and verified my address…still no delivery three days later. Phoned Yodel and it’s was an automated service with no option for my problem, no human to speak to, just an email service. I never expected Debenhams to use this atrocious company, so now a long haul ahead to get my money back…Just be aware that Debenhams use this courier and if you run into a problem there is no human contact available. I’m done with Debenhams now for this reason.
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