If you use Ebay ignore Ebay recommendation that Packlink is premier company to send your parcels it certainly is not. Ebay show on all their pages how Packlink have a better service than Royal Mail they dont. Packlink & Ebay are no cheaper they lose more deliveries than Royal Mail in fact i never have issues with R/M. Plus Packlink are difficult to deal with and Ebay will not help you they will only suggest Resolver. All worthless.
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