I've only given Yodel 1 star because I can't give them anything lower. They "lost" my parcel between loading in on the van and it being delivered to the depot. I got to talk to lots of people at their call centre and was promised call backs and investigations. Well, none of that happened. My parcel was just "deemed lost". When I did eventually get to talk to a supervisor, I was told that there was nothing that could be done. Yodel's attitude and system stink.