Truly appalling service. The only delivery company to consistently not deliver parcels with the same excuse that we were not in. The driver simply did not attempt to deliver and lied in saying that they had. The online chat support is next to useless, and the formal complaint response is patronising and does nothing to alleviate the problems. This has been a problem for year now and nothing changes. Zero would be a better score ( even that is being generous) I try to avoid online retailers that use Yodel as they are so awful
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