Yodel has repeatedly given us the incorrect delivery date. They’ve given no helpful delivery time, causing my partner to take time off work to be in to collect the urgent delivery! Yet both times yodel have either just not bothered showing up or given absolutely no warning that the parcel is out for delivery. We have given up and chosen to collect from the depot - and despite this they can’t even give us a pick up date and stick to it! Not to mention the customer service, they were entirely unhelpful even lying multiple times to get us off the phone. No element of customer care.