Received an email to say my parcel was being delivered today . Had to go out to a meeting so gave them details of neighbours to leave parcel with.
No delivery to my address or to neighbours. No missed delivery card, no photo to prove it’s been delivered.Tracking says parcel is still out for delivery ( at 22:45pm!). I don’t think so . They only deliver till 9am. Depot is only a few miles from where I live.
If it doesn’t come tomorrow i will be getting on to their customer service although I don’t expect to get any level of service.
Tracking app just sends you round in circles when you look for help. Flipping useless.