Debra Murray
Yodel were supposed to deliver on Saturday because I work Monday - Friday, for which I paid £10.95. Waited in all day no delivery. After chasing with RHS who the delivery was from I was assured Yodel would deliver today. The received an email from Yodel confirming but no time. Left work early. Tracking finally said parcel was 2 stops away at 18:00. I saw the delivery guy arrive and waited for him to buzz the buzzer. He didn’t and drove off after leaving the box at the front door. Even if he couldn’t be bothered to walk up to flights of stairs he could have buzzed. I then received a message that it was left behind a plant pot, which it wasn’t and if he had buzzed I would have let him in. Poor experience. The one star is because the package wasn’t damaged.
2 weeks ago
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Yodel has a 1.1 average rating from 5,380 reviews

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