Awful company. Twice used, twice messed up my delivery badly (left far from my house). Unfortunately it is then difficult trying to deal with customer service - the automated system at the end of their phone number asks for your tracking code, tells you it's been delivered and hangs up. The online chat is slow, quickly disconnects you (even as you're typing a reply) and suggests you trod around general area it's been left and knock door to door to find your parcel. They can't answer basic questions, instead they par you off to an email response "within 24 hours". It's not worth the hassle dealing with this company.