Wow, this is possibly the worst company I have ever dealt with.
I was tracking the driver online and went out in the street to wait for driver when it was 1 delivery before me. I waited in the street for 30 minutes while tracking the driver online. I watched his movements as he first spent 15 mins at JD Sports in Worthing (when I was the next delivery). He then went up to a coffee shop next to McDonalds and then he walked down to Subway on South Street where he was for another 15 mins. All of a sudden my tracking changed and it said “Sorry we missed you. Please update your delivery preferences”.
I contacted their customer support who then claimed that the GPS data showed that he had attempted to deliver.
This company is nothing but liars. I am afraid I will have to contact my supplier and cancel the order as I cannot deal with suppliers using Yodel.