My parcel, which contains live plants, arrived at Yodel's Kilmarnock depot on 12 June. Since then there has been no further update and I am worried the plants might be dead by now. I have been having ongoing problems with Yodel for some time - they usually deliver to the wrong address or do not deliver at all. I tried a live chat earlier today but that was a total waste of time. Whenever I order goods online now I always ask which delivery company they use. If it's Yodel I order from elsewhere.