Yodel delivered my parcel to the wrong address and haven't told us anything about why it was left at a different address on a bench and it has now been a week since the parcel was lost and all we have had is excuses from the "Customer Excellence Team" at Yodel in numerous emails, explaining why they cannot look into why it was sent to the wrong address. We have had lots of missing and late parcels when Yodel is the carrier that I wonder why any one still uses their service. Poor delivery and even poorer Customer service.
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