Yodel were supposed to deliver 2 large parcels on 14th Oct, and simular to other reviews I've read, they did not make the 2 hour slot they gave me, next day on tracker it said sorry we missed you and that they left a card, but there was no card. I changed delivery date, which was confirmed by yodel, there was no tracking available and no delivery, i changed date and address which they again confirmed, but still no tracking and no delivery, when I phoned automated service, because you will never ever speak to a human! It confirmed it had my date and address changes and would be with me soon, this went on for 4 days!! I phoned very who my order was with, and they found out from yodel that they were not going to deliver the parcels now and I would have to go to depot and pick them up!! I am livid by now, but very said to cancel order and then reorder, and they are coming tomorrow, I just hope it's not yodel. This is disgusting!! I think the drivers say they have attempted delivery three times because they know there's probably a policy that states customers must pick up after three attempts. We'll yodel you need to get a grip on this or your going to go bust, I know I will never use you, and I'll be warning as many businesses and companies to give you a wide birth if they want to keep customer, shocking!!