Yodel is a total waste of time
They are a disgrace to delivery service
I have had horrible experience with them.
First time it was an portable AC
They did not deliver and started sending me lame excuses, that we could not deliver as we couldn’t enter the property
I changed the delivery date and waited the whole day
They did not come and send me the same message
Contacted customer services and they said they don’t have it and asked me to contact the supplier
Contacted the supplier they said they have sent it to the courier.
I never had the item delivered
Second time it was an item bought on Amazon. Yodel again did not deliver and said they attempted delivery. I had to get a refund
Third time again they did the same.
Did not deliver and said that they made an attempt. How? Did not ring my flat entry phone system, did not call me and just left without delivering.
Completely unprofessional incompetent and all they give you is a bunch of lies.
Avoid at any cost