Only get a two hour slot on the day. Was out at an appointment. Driver rang, no one in. No alternative time. Parcels gone back to warehouse. Notification on the day with no alternative is not good enough. Ended up going over the same details with the driver for half an hour. No resolution. Neighbours refuse to accept cos did once and i wasnt notified where it was. Got parcel aweek later delivered by neighbour. Stop making excuses and sort yourselves out. Useless