Absolute disgraceful company. I’ve been waiting on my parcel from Office Shoes online since 5/12/24. I’ve been tracking a watching 3 attempted deliveries. After 5 days of trying to make contact via phone email and live chat I eventually stopped a driver for yodel in the street who gave me a “ direct contact number “ . A girl eventually answered the phone asking me if I wanted to make an 80 mile round trip to collect the parcel in Omagh. When I made my feelings known about this she hung the phone up. I’ve been sitting now another hour but she’s not answering the phone - totally shambolic service