Well, were do I start: I wish Yodel would just close it's door to stop companies from using them, what a terrible company to having dealings with. - Driver arrived at my address on the 27th to deliver a parcel, knocked at the door and left with the parcel, without trying to deliver to a neighbour. - I decided to leave the delivery to the following day, went to the app and changed and selected to deliver to a neighbour option. - Driver arrived on the 28th, left the van, took a picture of my door and left. - On the 29th I decided that I was going to leave a note at the door requesting for it to be left with a neighbour. I wasn't sure if the driver could see my request on the app so I left a note saying ' Please leave with neighbour as requested on the 27th January through the app, thank you'. - Driver arrived on the 29th, read the note still knocked on my door, then instead of dropping the parcel with the neighbour called the depot and had a tantrum, saying that I left a S* note (not true) and that he did not had time to f* about. So the driver drove 3 times to my address, spend 10 minutes parked outside my house talking to the depot about the fact I left a note, but he could not deliver the parcel to the neighbour. Sent an email to Yodel asking to return the package to the seller and cancelled the order, as I refuse to deal with this type of people. If they do not want to deliver to a neighbour, then Yodel should not offer this option on their website.