I placed a Temu order for 5 items. One item was despatched from a Uk warehouse via yodel and the rest despatched from china.
I tracked each part of the order and yodel tracking states we have your parcel.
It still says we have your parcel a week later.
Meanwhile my items from china have arrived safely via Evri .
I have tried 16 times to contact yodel.
Web chat just says rest assured we will deliver your parcel but it is just delayed.
Twice I waited 40 mins on a phone to speak to customer services and was then cut off.
I would not trust yodel to do a two piece jigsaw puzzle. They are the very worst company I have ever dealt with.
I have resorted now to asking vendors who they use to deliver and refuse now to buy from a company who use yodel.