Marked as Delivered but Never Received – Unacceptable Service
I ordered a pair of shoes from Bands of the Walls, and Yodel was responsible for the delivery. The tracking information stated that the package was delivered, but I never received it. I was home all day, and no one rang the doorbell or attempted to contact me. There was no delivery attempt, no notification, nothing.
This is not just poor service; it’s completely unacceptable. I had to reach out to the retailer to report the missing package, which is an inconvenience that could have been avoided with proper delivery practices.
Based on this experience, I will avoid any retailers that use Yodel for deliveries. I urge others to do the same until Yodel can provide reliable and honest service.