originally scheduled for delivery last Saturday. As I wasn’t available, I rescheduled it for the following Monday. That was over a week ago, and since then, there have been no meaningful updates on its status. Every time I speak to someone, I’m told a delivery attempt was made but the driver "couldn’t find the address." This is highly confusing and frustrating, as this address has been used successfully many times before without issue. My location is easy to find, and there have been no changes. It now feels as though my parcel is being held indefinitely, and I’m left afraid to leave the house in case I miss a potential reattempt and get stuck in this cycle again. It's a very important parcel and needs to be stored properly so it has probably spoilt the contents!! The WORST delivery service, it appears they have a very common issue of not knowing where people live, in a world of Satnavs it's just so bewildering