If I could give zero stars, I would. I was listed as 10 stops away from delivery when suddenly I received a notification stating there was an "issue with my address." No explanation was given. I was told to contact Yodel directly — which turned out to be a dead end. Calling customer service led to an automated message that simply hangs up. The live chat was equally unhelpful, offering nothing but copy-and-paste responses and refusing to provide any meaningful assistance. At no point could I speak to a real person or get a clear explanation of what went wrong. Yodel's customer service is, quite frankly, the worst I’ve encountered. No accountability, no support, and no actual answers — just blame shifted back to the customer. Absolutely unacceptable.