Vinted order door to door not collected. Yodel said they had tried to collect, but I was in during the collection window and received no phone call at all. Worse still, Yodel’s customer service tried to gaslight me by insisting that the delivery person had tried to collect but that I was unavailable which is a lie. They even sent me phots of my front door (from some distance) which only proves that their driver was there, but not that they actually tried to collect. Why not show a photo of the driver’s phone log showing that they tried to call?! Because they didn’t! Now Yodel are saying that I cannot reschedule with them and Vinted are saying that I can only reschedule with Yodel. Yodel are useless and not to be trusted with your parcels.