One of the Worst Delivery Experiences – Repeatedly Let Down by Yodel I’ve had multiple bad experiences with Yodel, but this latest one takes the cake. I waited all day for a parcel collection. The driver showed up at the building — confirmed by CCTV — but instead of ringing my intercom or coming up to my flat (I’m on the 13th floor with a working lift), they simply took a photo of the front entrance and left. No attempt to contact me, no knock, no intercom buzz — nothing. Just a staged photo so the tracking shows they “tried.” This has happened to me three times now. In previous instances, drivers didn’t even bother to stop — they just drove past, again so the tracking shows a failed attempt, (with some random picture shown of Yodel web site that I don't even recognise) I know the game they’re playing, and frankly, it’s dishonest and lazy. Had the driver actually called or rang the intercom, I would have gladly brought the parcel down myself. But they didn’t. It’s clear they just want to tick boxes without doing the job properly. I now check who the delivery company is before placing any online order. If it’s Yodel, I cancel immediately. I refuse to deal with them anymore. This company has shown a consistent pattern of poor service, no accountability, and zero customer care. Avoid Yodel if you value your time and sanity.