Absolutely terrible service. They failed to deliver a photo montage I needed for my father’s funeral. They said the driver couldn’t find the address (big block of flats with a main entrance) .They admitted driver error and this happened 3 times. I was told today it will definitely be delivered today. I then receive an email from the senders saying yodel have the package at a depot and I have to collect it (400miles away!) I get in touch with yodel and they won’t deal with me saying the sender needs to get in touch. What a kafkaesque nightmare and to top it all my mother is so upset by not receiving the photos of her dead husband in time for the service.