I ordered goods in July and the supplier had the wisdom to entrust yodel with the delivery. I’m an old age pensioner 81 years of age and not very computer. Savvy trying to get through to a human being in their organisation has proved impossible. I did try the live chat and eventually ended up speaking to an incomprehensible person Whose first language is not English, but did eventually tell me that yodel that had the goods for over a week but could not find the delivery address. Despite the fact it is a sheltered housing a block with 40 flats established well over 50 years and supplied by other carriers, seamlessly Every day. Not with the shower, they appear to have a take it or leave it attitude. I’ve not written to my supplier and I’m treating this as a loss consignment . I believe it’s only a rumour, but they ask the CEO of Yodel what he wanted for Christmas he replied a cowboy outfit and his wishes were fullfilled !