I am beyond upset with Yodel. My parcel, which required a signature, was supposed to be delivered on two consecutive days, yet no timeframe was provided, even though Yodel claim they offer 2-hour delivery slots... they did not!!!!!!!!! This parcel was meant to be a birthday present, and their failure to deliver it properly has caused me real distress. I’ve been crying and stressed over this, and now the delivery they’ve scheduled will arrive too late because I’ll be out celebrating the birthday. I have waited a week for this parcel, and all I’ve received is anxiety and frustration. This is completely unacceptable. Yodel’s lack of communication and care has ruined what was supposed to be a special occasion. I would not recommend Yodel for any deliveries that matter to you, as they clearly cannot be relied upon.