Delivery was originally 16 /17th Sept when this didnt arrive , i contacted yodel who gave me a new delivery date of the 18th Sept when that didnt arrive they gave me another date of the 20th Sept that also didnt get delivered , so its getting delivered today 22nd Sept not holding up much hope of this taking place BTW . however i did contact Yodel to express my concerns over the bad experience thay asked me to contact the sender of the item for any further updates . below is a copy of the reply sent by Yodel
Greetings of the Day.
Please accept our apologies for being without the parcel.
We are reaching out regarding the feedback provided by the service centre. Following the investigation, the depot has confirmed that due to a high volume of parcels in your area, the courier is actively working to resolve the issue as soon as possible. We kindly ask for your patience as they clear the backlog, and your parcels will be delivered shortly. If you require any further updates, please contact the sender for assistance.
Kindly note this email is for notification purposes only. Please do not reply to this email as it is not monitored for any inbound correspondence.
Kind regards,
Kartik
Yodel Customer Service Team
Yodel Delivery Network Limited,
Skyways Hub, Speke Road,
Speke, Liverpool, L701AB