Ordered some car parts from ebay with their 48 hours delivery service. Tracking updates were terrible. Items were shown out for delivery after 48 hours. The day came and went and I was unable to contact anyone from Yodel so I wasted a whole day waiting for a parcel that was never out for delivery. I made contact with Yodel daily for another week and was promised every time that it would be out for delivery within 24/48 hours then it switched to 'it will be delivered today.' Eventually I contacted them via webchat and told them to cancel the parcel delivery and send it back to the sender. I contacted the seller who agreed to a refund as it was car parts and I had already lost loads of money and was unable to get into work due to the delay. I went and had my car repaired at extra cost and despite agreeing that they had cancelled the parcel it was dumped on my doorstep the next day. The drivers dumped it and ran knowing that I would have to deal with the issue. Also they said it was in my safe place but they dumped it on the main road outside the front of my house. All on video and left me with a package that was insecure and that I had to carry indoors when two of them dropped it off. Yodel have lied and lied at every contact. It is no surprise that they went into administration in 2024 and I can only assume that they will be going under again shortly. This is by far the WORST COMPANY I have dealt with in a long time.