i had a parcel which was shipped on time and reached yodels depot, and my parcel was showing as delivered but nobody nor my neighbours had had anything, i contacted yodel and they told me “keep an eye for an email.” then i never received any email. it was changing dates and times it was delivered at so clearly it hasn’t been delivered. i emailed and it’s weeks after now and i have been patient and heard nothing. still haven’t had my parcel either
luckily had a refund from the brand but i do not recommend yodel and i’ll be making sure none of my parcels come with them again.