I think we can all agree this company is unprofessional, useless and just straight up not doing their job. This is appearantly Yodel’s third attempt to deliver my parcel, however there has been different excuses each time as to why it couldn’t be delivered. This last time I’m being told they were “unable to access the property” which simply just isn’t true. All you got to do is press the doorbell....this whole situation is a complete mess and the fact that you don’t even have human employees to offer customer service to your paying customers is ridiculous. I can’t get in contact with the company, no help using the seemingly automated web chat. I paid $8 for this shipping, and I’m pretty sure I won’t see those money, or the ones I paid for my actual parcel again. I hope this company stops operating soon because I’ve never experienced anything worse with a courier. I hope you actually read your reviews and make drastic changes.
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