was told no one was in the house and that they'd left a note but the house was fully occupied at the time of 'delivery' and no note was left. Then when i re-scheduled delivery for two days later, the delivery van didn't even show up. Contacted customer services and was told that the driver 'didn't have time' to make my delivery. The only redeeming factor was that customer service (online live chat) responded vaguely quickly.
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