No way of contacting by phone so had to fill in pages and pages of questions,when everything was filled in could not insert the last 4 digits of driving license this meant you couldn’t continue, used live chat which was slow and was a robot that didn’t understand so more time waiting for a human who did eventually fill it in for me . When I continued to pay the amount was £40 odd dearer than the quote I received but having wasted nearly the whole afternoon on trying to get insurance, there is no one to argue with about it so just had to “ suck it up “ Do have to give credit for it being a lot cheaper than my renewal quote from previous insurer though .