For an insurance company they are probably relatively good and their price beat everyone else hands down at renewal by about £40. However, I renewed a month before I needed to, the car broke 2 weeks later and so I didn't need the insurance, but when I cancelled (before the policy started) I was charged a cancellation fee. Yes, that was all in the small print etc my fault for not reading the 52 pages of policy details, but it just annoyed me a bit. So I thought I'd talk to someone, but you can't, they don't have people you can talk to. They have automated bots that direct you to the website or your policy docs, they have a chatbot that is a bit better, but basically no human contact. And the bots advice was pay extra to change your details and keep something you don't need for a few weeks (til you get a new car) so you don't have to pay a cancellation fee! So if you're shy or dislike people and want to do everything remotely you will love Yoga Insurance, but if you want service with a smile or even just a human touch, please go elsewhere. Needless to say I am desperately hoping that I don't need to claim or change anything this year and will not be renewing with them next year.