I can't speak to the livechat agent as I have to work between 9am and 2pm but I would like to know why a quote I received at 5pm today has now increased by £100 for the same change. Basically, I wish to change my vehicle and was told at 5pm it would cost be an extra ££154 to do this. I tried to pay there any then but I didn't have my phone so couldn't confirm the purchase with my bank. I have now come back and am being quoted an £254 for exactly the same thing. I have heard of inflation but that is simply ridiculous and I'm certainly not impressed. I tried the stupid Chat bot but that was another waste of my time.