I could not get onto your customer portal could not get it to register me, think may be that the email had been previously registered for someone else with a different policy,tried numerous times to contact you left messages on chat line but is obviously a robot who just keeps saying go to the portal which I couldn’t get onto saying not to renew and I have now done it with another company as you could not be contacted So please cancel this policy and return any payment you have taken Albert R ref was GDCNA00054449 I see from review that I am not the only one having difficulty