I ordered 2 date palms, buy one and get one free. The brochure stated "mature specimen plants of 70-80cms/3 foot". These came at half the size stated and certainly not mature. And certainly would not enhance any patio! A cane came with each one and I cannot see any reason why...but it is 3 foot..did this company really include the cane in the measurements?? Surely not! I sent a completed form to this Company but the 24hr response does not function. I cannot say I am surprised considering the amount of unhappy customers. Very disappointing and a waste of £27. I will stick to my local garden centre in future.