I purchased 10 lili landini bulbs and planted using their professional compost which i purchased from them and only 2 bulbs have sprouted. I contacted them today and was told that they would replace them free of charge but i had to pay P & P. I disagree with this as obviously the plants were not viable and felt it unfair that i should pay P & P again, I explained this in my 2nd email and was promply told sorry but as it has passed 30 days you are not entitled to a refund or replacement. Left hand dont know what right hands doing. They asked me to send them a photo of the empty container that had 5 bulbs planted in them.....why theres nothing to see. Lili Landini takes 45 days from planting to begin growning so the 30 days is a waste of time. I have purchased a lot of plants from them and joined their club but as sure as god made little green apples i will not be purchasing anything else from them nor will i recommend them to anyone. Their professional compost is not very professional either but i suppose i should not expect professionalism after their customer service is so poor.