Plants (garden ready pansies)'in transit' for five days..arrived dried out roots . (AND they do not always do well even after a good soak)Box upside down. (Sort your courier out You Garden!..they are affecting your business and its not fair on customers). Really disappointed as I had just joined their garden club and this puts me off ordering again. On a . previous occasion they sent me wrong plants but I let it go.Despite previously leaving a good review they seem very hit and miss. but I will just cut my losses and like many others go elsewhere unless they improve delivery 'in transit' times and use better packaging and pack with more care.