Appalling customer service. I ordered some pansies and a perennial. After a couple of weeks where I didn’t receive any updates on dispatch I contacted the company for an update and was given a dispatch date of the end of September, some weeks after I made my order. At the beginning of October I had to contact them again to ask where my order was and was given another date of 13 October. I was informed that they would not send the order until all plants were ready. I then received the perennial on its own, and an email saying the dispatch date would be the middle of October. It’s now 18th and the information hadd so not been updated. It has felt like pulling teeth to get any information from them and I have just cancelled that part of my order. Seriously disappointed - surely keeping customers up to date shouldn’t be that hard?