Run away from this seller called 'YouGarden' Does not deserve any star, but only clicked a star so that it will allow me to send my review. Review can only be sent by clicking star, is a big deception and needs to be seen to. Forcefully letting customers give star, even when a star is not deserved. My review about yougarden, I ordered a plum tree for £23.99 and a cherry tree for 22.99 from yougarden through amazon in August 2019, when these trees arrived they were full of plants’ diseases. I contacted seller with pictures of the plants and replacement were sent for the two fruits’ trees. When these replacements came, they were the same, but slightly better than the previous. So, with good intention of being helpful and with the hope that these plants could be revived, maybe they will get better. I then contacted seller to inform them of these two replacements, again with pictures, but that I will treat them and see how it goes. I did it out of good mind not to be a trouble, not realising my good heart will be taken for granted. So seller replied that, they're sorry to hear that the replacement were not any better and have made a note on the order about the condition of the plants just in case I have to contact them again. After I reported the two sets of plants, I cut off all the leaves, treated with food plants and did all possible, yet they're of no good. Even one set (one plum tree and one cherry tree) became sticks - fully dead trees, no life in them. So, since April 2020 I've been contacting seller about these plants that, despite every treatments given to the plants, they're of no good. At a stage seller requested that I should send postage and packaging fee for another set to be sent to me, my reply was that, I won't do such a thing to send money for you to turn my house to be dumping ground for rejects – defective plants. But seller does not want to refund my money as they can only be replaced, saying their plants have lifetime guarantee. This is a guarantee of deception, for quite a while I didn’t hear back from seller, so I contacted amazon, which wasn’t being helpful in getting my money back. I'd been on the phone, chats and emails with amazon, yet no response from yougarden or money showing up. After persistent contacts with amazon, amazon eventually gave me a credit note. So, yougarden will carry on deceiving customers with their sales and amazon sees nothing wrong with this seller carrying on. As at today 28/09/2020 and despite other customers’ pictures and complains, this seller’s still have these two plants on amazon. There’s high stars rating on amazon, I never knew about this site, if I had known about this site I would have been well informed about yougarden. Last week Friday I sent an email to yougarden, as their gardening company is nothing other than a deceitful business, corning people out of their hard-earn money with their dodgy plants that are full of diseases, yet refused to accept their misconducts. As I am receiving letters from them, they should stop sending me mails and take my contact of their mailing lists, only for me to receive one of their patronising emails of a statement which I’ve heard before, yet they did not refund my money. So, if you want plants that will actually grow and yield, do away from this seller. They are deceptive with their lifetime guarantee statement, it is a life guarantee of returns - try-and-errors. DO AWAY FROM THIS SELLER CALLED 'YouGarden' See pictures of two different sets of plum and cherry trees bought from yougarden, through amazon which yougarden is claiming that, they have lifetime guarantee