Saw they were having a sale, $14 hoodies; I love hoodies, go to check it out. Most of their new stuff is modern trendy trash that's trying too hard but they've got the original simple designs that just say "Reckless" that I always liked. Ordered two different hoodies like so. Shipping time wasn't half bad for me personally. Opened the bag, immediately noticed the first one is ripped. Oh well, not a huge deal maybe it happened during shipping. Second one, not the right hoodie. Sent them an email, was told to send photos of invoice and the wrong product, so I did. Was told the correct item was out of stock so they could give me a replacement or a refund. I went online, chose a replacement and sent them that. Don't have it in stock either even though it was listed on the website (as was the original purchase at the time.) Still waiting on this issue to resolve as of right now. Also, I ordered smalls because I always expect hoodies to run bigger but they were much smaller than I would have expected. I am overall pretty disappointed and upset, I would have expected better service out of Y&R, but at least seeing these other bad reviews now I know that I'm not the only one. I wouldn't recommend buying from them.