to begin my initial view of this company was brilliant, quick response to my query and easy to to communicate with until i made my booking to find that there was extra cost of £60, this they informed me was because i had put in the box ( how could they make your stay more enjoyable or words to that effect) i specified the time that would suit us to play golf and finished by saying that a sea view would be wonderful for our room and this they informed me equated to me booking a delux room and that now there were only delux room availabe even though at the time i was told that they had standard rooms , my initial payment has been made and with two phone calls i am still waiting for someone to return my call ,Rob Houston was the person i had my first communication with , i would be very grateful if there could be a resolution ,Regards Mags